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What Our Customers Say

Testimonials for European and International Horse Transport Reviews

At ETA International Horse Transport we always pride ourselves on our customer satisfaction an our attention to detail. Below are a few testimonials from some of our happy customers. If you would like to leave us a testimonial please get in contact.

Just a quick line to thank you so much for your professional and caring service. People are all too quick to criticise so I thought you might like some great feedback. 


I really couldn't have asked for more caring drivers; Psyche arrived in great shape, she very quickly calmed down which is a miracle after 3 days of travel, especially for an Arab mare! 

I left her this evening in her new lodgings, obviously tired but very quiet and falling asleep after her long day. 


Becky and Rob kept us closely informed as to timings and their skill at manoeuvring such a large lorry up small mountain roads was very impressive.


It really has been a pleasure and you were worth every penny. If I decide to come back, I'll be ringing you!


Thanks again and please pass my thanks on to your great team.

Julie Baker and Psyche

Just wanted to say thank you for your amazing service! You brought my horse Czar over from Germany. He arrived with me this evening and he was super happy and traveled very well with you!!! Thank you so much!!

Chris Woolley
Horses arrived safe and sound.
 
Clare the driver was outstanding and managed to get the 'van' down a challenging farm track which has reduced grown men in a transit to tears! 
 
The boys unloaded with no bother and took at least 3 minutes to settle in. Just shows good care had been taken and the stress was absolutely minimal. 
 
I paid for a door to door service and you fulfilled that to the letter.  I had been a bit anxious but had no reason to be. Very very impressed.  Thankyou again. Have attached a photo of two very happy ponies and I am a very delighted owner.
 
Kind regards,
 
Angela Pennock

May I take this opportunity to say thank you Danielle and your team you have been fantastic to liase with over the transport of our Colt Walter from Sussex to Dumfries!


He arrived safe and sound and bright as a button stepping off lorry like a pro!!

Jo Elliot
Many thanks for the safe arrival of our foal Qaja van de Noordheuvel , she arrived stress free and has settled in really well . Your drivers were excellent. 
 
Thank you again.
Tricia Pytches
Transport went so smoothly that I still cannot believe it. Horses and ponies are extremely relaxed and that is helping them to settle in the new place.
 
Thank you again for the wonderful service.
Claudia Oliva

Thank you so much for delivering Lady today. She walked off the lorry looking great and quickly settled down. Right from the start I've been really happy with your service. Quick response. Lovely team at West Hougham. Good communication throughout and your drivers were fab. We'll be coming back to the UK in May and will definitely use ETA again. Thank you for making a stressful time super easy.

Donna Hamilton and Lady

Just wanted to say thank you for the transport!!! All horses arrived save and well! Fantastic team and I am very grateful!

Elisabeth Ahn

Just wanted to drop you a quick email to say a big thank you for taking such good care of my horse during the journey to France.

She came off the lorry looking really chilled and relaxed - great team, great service, will definitely be singing your praises if anyone needs international horse transport.

Thanks a lot.

Carolyne Prudent
Many thanks to everyone at ETA. 
 
Danny arrived safe and sound yesterday. He's had a good night and is enjoying the winter sunshine in his new field. 
We arrived just 15minutes before him so the timing was just right! 
 
Regards 
 
Lorraine Brannan and Danny Boy
Thank you very much for the perfekt organisation. Our stallion arrived very relaxed sunday night. A special thank to the drivers.
 
We will definately contact you again in future. 
 
Kindest regards 
Kurt and Karin Oberlerchner
 
Hi Guys
 
Just a note to say thank you very much for transporting my horse to me safe and sound. The drivers took such great care of him and couldn't say enough good things about my new horse. I was really happy with the service. 
 
Best wishes 
 
 
Jessica Bennett

I wanted to let you know that we could not have received a better service than the one ETA has provided. Nick and Kath are a credit to the company, they were SO accommodating, nothing was too much trouble, they were great with the horses, they kept in touch to let us know what was happening and everything was on schedule. I would not hesitate to recommend ETA and if we ever need to move the motley crew again you will be, without hesitation, our choice of transporters.

 

Thanks to all of you who helped to make our (rather daunting) move from France to the UK easier and less stressful!

Martin and Nicki Adams

Danielle, just a note of thanks to you in particular and to your directors, the help & support offered was awesome, I will definitely be using you again and will be recommending your company to anyone who asks about international horse travel. 

Thanks again. Best Regards,

Alan Oliver
Horses arrives last night. Thank you all so much. Please thank your drivers again from us.
 
Neda Nejad

I just wanted to drop you a line to thank you for delivery my beloved boy Frankie back to Suffolk for me.
Having had a poor experience when he came over to France 3 years ago when he arrived hours later than promised in such a poor condition he could barely make it off the lorry, I was dreading the return trip, so I cannot thank you all enough for making it so easy for both me and Frankie, he looks pretty good as you can see by the pictures just a few minutes off the lorry after a cool down on such a hot day.
Right from the moment I called ETA to enquire about prices, through to you delivering Frankie to his home in Suffolk (where he came off the lorry relaxed and happy), you have been great and I would not hesitate to recommend you to everyone else who has to travel horses.
Your communication skills were first class all the way through, as was the care and kindness shown to both myself and Frankie and my groom at the other end (the driver even helped her carry Frankie's bag to the stable).
It may have been a shared load but we were treated as First Class customers!
Please pass on my thanks to everyone in the team.

All the best,

Maddy Russell

Can I just say thank you to you all for your team effort to arrange the transport of Foxy over to us from Scotland to France with such short notice. She arrived safe and sound and is now learning to neigh in French. Also a big shout out to your lorry team who were not only professional but great company too.


Until the next time,

Diane and Garry Turner

Your staff were excellent and took good care of my Mare.

 

Thank you.

Christine Everson

Just wanted to say thank you to everyone for all their help and advice with the private transport of my daughters horse Kid. He is now settled and happy in his new home and I won't hesitate to use you again.

 

Many thanks.

Steph Guest
 
I would like to say a sincere thank you to you and all the team at ETA for your professional help and support in regards to transporting the 2 Camargue ponies from France to London. They both arrived safely and are now settling down into a new way of life.
 
I will certainly recommend your company to anyone who is looking for European transport.
 
 

The Wormwood Scrubs Pony Centre

Mary Joy Langdon
To all staff at ETA. I would like to thank you  all for bringing  Ben over to the Black Forest  he arrived very well and happy and all your staff are so polite from day one and throughout  the journey nothing was too much trouble. Many thanks once again and I will definitely recommend you to others and will use again. 
 
A big thank you  to all.
Gordon Grimshaw

Hallo. Firefly has just been collected. I can't thank you and especially your wonderful team enough. As a notoriously bad loader I was envisaging a long and frustrating afternoon. But no. Your people are magicians. Kindness, patience and professionalism. Half an hour and she was up and settled. 

Thank you so so much. I'll be recommending you to all my breeder friends here in Germany. Best regards. 

Denise Tross
I have to say, that Rob was brilliant with the horses and me. He knew I was concerned as Gem had an accident on a lorry when she was four. Everyone I've had any contact with at the office were friendly and professional.  I was kept fully informed of their expected time of pick up and arrival.  They arrived happy and well and would definitely recommend ETA to others.  
 
Amanda Kinsey

I just wanted to send you a quick message to say thank you for everything you did last week. My mare arrived safe an well from France on Friday afternoon. I will be sure to use you again and I would recommend you to anyone. Once again thank you for everything you did.

Claire Morgan
Thank you very much for the brilliant service, your driver was amazing with our little pony, and very nice to us. Will recommend you to everyone. 
 
Thanks again.
Helen & Jonathan

Dear all at ETA. Thank you very much for delivering Kerstin’s horse Connor from Germany. He looked very well when I saw him this morning. With many thanks again for keeping me informed along the way.

Karen Bennett
I just wanted to say thank you for all your attention moving my ponies to Normandy.  
 
 Both drivers were lovely and very helpful.
Susan Richardson

Thank you to Nick and Kath and the whole team.

Filly has arrived and people are happy and I also!

Jumpy filly was very nervous but for Kath and Nick this was not a problem they are so quiet and nice people!

Thank you very much for all your help.

Best wishes from Germany

 

Anja Wilting

Once again thank you for the excelent service-Crisanto felt excelent right away after the trip and even better now!

Very happy of your service:)


Agnese Upite
Good afternoon
 
I wanted to say a huge thank you for a safe delivery of my horse. He arrived Sunday morning and I couldn't get over how relaxed he was and how well he looked after his journey. 
 
Thank you for all your help in delivering my beautiful boy safely and not only taking such good care of him but making the whole process so straightforward and stress free. 
Rhianne Stallard
Hi Jade,
All the horses arrived late yesterday safely and in a very good condition. I really want to thank you for taking good care of them.
 
 
Ahmed Sherif

Hello Team ETA

Thank you so much for the safe delivery of Charlie Boy.
Kath and Nick are very nice guys, they do a very good job and
looked after my Horse Charlie Boy.
Many thanks to you!!

I will be contacting you next time I transport a Shire Horse from England.

Thomas Lauber
D'Oro Mio was delivered on Thursday morning, he looked great. He's eaten well and settled very quickly into his new environment, he doesn't seem to have been too stressed by his journey.
 
You've all been very helpful from my initial enquiry answering all my novice questions, to the booking and arranging and delivery. Smooth process with good support and responses.
 
Thanks to everyone involved, 5* customer service.
Sarah Pook

Dear Everyone at ETA

 
Summer arrived safely chez nous at Chirac, France and joins Bouncer and Fizzy to 'live the dream'!
 
We want to say thank you, once again, for your service, which, once again, proved to be excellent.
 
 
John & Margaret

I would just like to thank you all so much for getting my lovely mare, Floh Jo, here safely, she arrived happy and relaxed. You have all done a great job, thank you very much. 

Theresa Oakes

Hi Jade & Lorraine, Many thanks to the whole team for taking all the efforts into a good transport for our horses. They arrived in very good condition and as relaxed as possible after the long journey at their new stable. Thanks

Sara & Michael
Just wanted to let you know how pleased John (in France) and I (still here in the UK) have been with your services.  From the first contact to the final delivery in France it couldn't have been a smoother and more reassuring experience.  Even my little travelled horses were absolutely fine.  The two drivers - Becky and the chap whose name escapes me (apologies) - were great and kept us informed on travel progress.  They couldn't have been more helpful and 'supportive' towards us inexperienced travellers.  They made me feel very confident about the move.
 
Once again many thanks to you and your staff for all your service.  I shall certainly recommend you and, of course, in the event we decide to relocate back I shall be in touch.
Margaret Yates

Good Morning Jade,

With DJ being only just three, did not know how he would travel and it is such along way for him to travel.  You always worry just in case, so it is nice to know he has been okay.  They are like your children you worry about them and just want the best for them.  So to hear from you that he is okay is great.

 I would like to thank you so very much for being so kind and helpful.  Something which is hard to find today.  Your drivers were absolutely fantastic.  

Please pass on my thanks to all your staff for looking after him.  I would certainly have not hesitation in travelling any horse/pony with you and would definitely recommend ETA to anyone.
 
 I know we made the right decision choosing your company to take him there.  Thank you.
 
Kind regards

Elaine Hardington

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