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What Our Customers Say

Testimonials for European and International Horse Transport Reviews

At ETA International Horse Transport we always pride ourselves on our customer satisfaction an our attention to detail. Below are a few testimonials from some of our happy customers. If you would like to leave us a testimonial please get in contact.

This is great!  Thank you Jade!  My experience with ETA has been wonderful!  Everything has been handled extremely professionally, promptly and courteously. 
I'll look forward to the next update! Very grateful Louis made it safely to Dover and gets to rest for a bit!  I'll pray for "calm seas" and an uneventful ferry crossing on Monday. Janice Elsner
My two foals have arrived safely in their new home! 
 
Just to say you a big Thank you to all your team ! 
 
I wish you a very good continuation and I will not hesitate to call you when I need!
Marie Archer

Everything went well. She is doing great and we are very happy. The transport was fine and the people were nice.

Thank you. 

 

Melissa Mol

Je viens vous remercier pour le transport de ma jument  .votre personnel très competent et avec une exactitude malgré les manifestations de la France  bonne journée à vous. 

I come to thank you for the transport of my mare. Your staff very competent and with an accuracy despite the demonstrations of France. Good day to you.

Jean Pierre Rolet

I just wanted to write, on behalf of both of us, to thank you for delivering Titan this morning.

Annamarie was there earlier, and he is already settling in well to his new surroundings.

It really was an amazingly quick journey and the level of service was excellent.

 

 

 

Grahame & Annamarie Howells

Our horses arrived here in France yesterday all looking very well and
we just wanted to say thank you for looking after them for the past
week.

Must say a massive thank you to Kath and Nick who collected and
delivered them.   They were brilliant with the horses in every way.
Lovely people.

Thank you again.

Marcelle Burden

Thank you my horses arrived safe and sound.

Julie Smart

Thank you for the Invoice & I just wanted to say a huge Thank you for a very professional service Joanne MacCallum

Louie has arrived safely today in Germany.
 
I just wanted to thank everyone involved in bringing my boy home safely. You have done an amazing job and I was not worried about him for a second. Thank you for all  the nice correspondence and the professional manner the entire transport was deducted. 
 
I really appreciate it and hope you all have a lovey summer.
 
Martina Ebner
I would just like to say a very big thank you to your team for helping me get my horses back to the UK safe and sound.  The horses arrived happy and in extremely good health.  Thank you all so much for looking after my golden oldies so well, it took a lot to decide to bring them home as I was mostly worried about them standing still for so long at their ages.  I'm sorry if Joy misbehaved and would love to hear what she did exactly, I was a wee bit stressed and relieved to see them when Rob started to tell me, so I didn't take it in!  Thank you all once again.  It has been a much nicer experience with you guys than with the carrier I used to take them to France with, when they both just "fell off" the lorry.
 
Thank you for looking after them so well.
 
 
Alvina Farrow

Thank you for the safe delivery of Kalypso this morning. He arrived very cool and quiet with a very pleasant and helpful driver. Much appreciated.

Christine Twigg

Thank you to you and your team for transporting Hilal to England last week. I cannot thank you all enough. I will definitely recommend your firm in the future. 


Margaret Barker

Thank you to you and your team for transporting Hilal to England last week. I cannot thank you all enough. I will definitely recommend your firm in the future. 


Margaret Barker

I wanted to say how much we’ve appreciated your response and subsequent service following our enquiry to transport our 3 horses from UK to France. From my first conversation with Laura I was assured that you were listening to what I needed and were thinking about how best to help. It meant I could plan being at both ends of the journey, as well as planning our own move.

I’d been talking to another transporter (for over a year) who near the end of the process made me feel as if my requirements were an inconvenience and that I had to fit to their schedule, which they couldn’t/wouldn’t share with me in advance to enable me to plan, to book time off work and arrange our own ferries. My experience with you has been the complete opposite.

The horses arrived yesterday fresh and relaxed, your drivers at both ends were courteous, knowledgeable and helpful. Nick managed my quirky mare sensitively and firmly, just what she needed. Kate sent photos of them settled in your stables in Dover, which was brilliant  Sanda Nicholls

I cannot recommend ETA enough..I needed my horse collected and brought over to France within a tight schedule and they really helped me out as I had just been told by another horse carrier that they actually couldn't do the time I needed..it would have to be moved to another day. Which just wasn't possible for our move.  

ETA  managed to arrange all details very efficiently for me at short notice and really saved the day.. Ben and Bridgette were so professional and arrived to collect him and check everything through with me and when they arrived in France with him, he was a happy horse in perfect condition .. What more could you ask ! 

 

 

 

Julie Dunn at Herbb Horse Rugs
I am very happy that Kilroy arrived healthy, in good shape and without any trauma! He also didn’t lose any weight!
 
I just wanted to say thank you for nice transport, I hope we will cooperate again. :)
 
Best Wishes
 
Tea Ozegovic
Thank you so much for the transport of my two mares. They arrived very settled and looked fab :) 

So just wanted to say a massive thank you to everyone! 

 

Georgie Guest
Would like to say a massive thank you!
 
This is the first time I have ever purchased a horse from abroad. You were so professional all the way and put my mind at rest. My friesian horse arrived calm and cool and didn't want to come off the ramp!
 
Thank you so much you will always be 100% recommended.
 
Nicky Gee and Menno

Big thank you for the collection and delivery of Oswald, he has arrived safe and well. As always, you service has been exceptional from the office staff to your drivers. Also Maya that you travelled for me earlier in the year has had her foal; a chunky chestnut colt named Gideon! 

Rachel Hossle

Rusty has arrived In Wales :-)

I just wanted to thank you all for your wonderful service - you have made a very difficult job seem so easy! 

I can't thank you enough for all your help, time and consideration and I will definitely be recommending you to anyone seeking horse transport. 

Thank you again - with your help Rusty is now enjoying retirement after a long career.

Katie Taylor

A huge thank you to all the staff at ETA. What started as a bit of a nightmare at the Port of Dover almost became a holiday as soon as we arrived at your facilities.


Will recommend you to everyone in the future!

Carine Gevaert

I just wanted to thank you all for providing such a fantastic service. Eryk arrived safe and sound this morning and settled in really quickly. In fact, he was so relaxed, when we turned him out in the field this afternoon he even rolled.
Very happy with the communication throughout the booking process and the actual transport - I felt very well updated on anything that was happening. Also your drivers (Kath and Nick) are great, they handled him in such a calm and professional manner, I was very impressed. Same goes out to Douglas Horse Transport, who brought him up to Edinburgh today!

Thank you again and you’ll be hearing from me next time I’ll need transportation! 

Kira Behm

Just to say a big THANK YOU to your team who moved my horse Clovis from Belgium to Scotland last week. It was a long way and he arrived in very good order. I only had a brief interaction with the driver duo who collected him but I immediately got the impression that they were going to treat him as an individual animal rather than just freight. Throughout the process, I have been impressed by the personal level of service. Thank you very much

Veronica Sefton

Midnight has arrived safe and sound - she got off the lorry so relaxed and happy it was amazing!

I just wanted to say a huge thank you to you and to the guys on the lorry. I could not have asked for a better experience for my pony (and me) for such a big move. They sent me photos and reassured me every single step of the way and treated my little pony as if she was an expensive racehorse. You were also absolutely brilliant and were amazingly patient with me and my questions, and thank you so much for going to see my girl when she was in the stables in Dover. If anyone asks me for a recommendation of who to use to transport horses your company will be the number one.

Thank you all so much again, you made a stressful experience into a much easier experience. 

Rebecca Randall

Just want to say a huge thanks to the team at ETA for the safe trip of my two yearling colts from Belgium to the North East of England . Both of them arrived fit , well and happy . The drivers were very knowledgeable and great at handling these two boys . I wouldn’t hesitate to use them again in the future 

Heather Finlay Dressage

Just want to say a huge thanks to the team at ETA for the safe trip bringing my mare from France to the North East of England . She arrived fit , well and happy . We would be more than happy to use again. 

Sarah Bramfit

A Huuuuge thanks to the ETA team for bringing safely my mare from France to England despite the snow! Jade and Laura at the office are so kind, keeping me updated along the 3 days trip. I was so worried! But all was well! Thank you so muuuucchhhh. 

Laura Morvan

Just a quick line to thank you so much for your professional and caring service. People are all too quick to criticise so I thought you might like some great feedback. 


I really couldn't have asked for more caring drivers; Psyche arrived in great shape, she very quickly calmed down which is a miracle after 3 days of travel, especially for an Arab mare! 

I left her this evening in her new lodgings, obviously tired but very quiet and falling asleep after her long day. 


Becky and Rob kept us closely informed as to timings and their skill at manoeuvring such a large lorry up small mountain roads was very impressive.


It really has been a pleasure and you were worth every penny. If I decide to come back, I'll be ringing you!


Thanks again and please pass my thanks on to your great team.

Julie Baker and Psyche

Just wanted to say thank you for your amazing service! You brought my horse Czar over from Germany. He arrived with me this evening and he was super happy and traveled very well with you!!! Thank you so much!!

Chris Woolley
Horses arrived safe and sound.
 
Clare the driver was outstanding and managed to get the 'van' down a challenging farm track which has reduced grown men in a transit to tears! 
 
The boys unloaded with no bother and took at least 3 minutes to settle in. Just shows good care had been taken and the stress was absolutely minimal. 
 
I paid for a door to door service and you fulfilled that to the letter.  I had been a bit anxious but had no reason to be. Very very impressed.  Thankyou again. Have attached a photo of two very happy ponies and I am a very delighted owner.
 
Kind regards,
 
Angela Pennock

May I take this opportunity to say thank you Danielle and your team you have been fantastic to liase with over the transport of our Colt Walter from Sussex to Dumfries!


He arrived safe and sound and bright as a button stepping off lorry like a pro!!

Jo Elliot
Many thanks for the safe arrival of our foal Qaja van de Noordheuvel , she arrived stress free and has settled in really well . Your drivers were excellent. 
 
Thank you again.
Tricia Pytches
Transport went so smoothly that I still cannot believe it. Horses and ponies are extremely relaxed and that is helping them to settle in the new place.
 
Thank you again for the wonderful service.
Claudia Oliva

Thank you so much for delivering Lady today. She walked off the lorry looking great and quickly settled down. Right from the start I've been really happy with your service. Quick response. Lovely team at West Hougham. Good communication throughout and your drivers were fab. We'll be coming back to the UK in May and will definitely use ETA again. Thank you for making a stressful time super easy.

Donna Hamilton and Lady

Just wanted to say thank you for the transport!!! All horses arrived save and well! Fantastic team and I am very grateful!

Elisabeth Ahn

Just wanted to drop you a quick email to say a big thank you for taking such good care of my horse during the journey to France.

She came off the lorry looking really chilled and relaxed - great team, great service, will definitely be singing your praises if anyone needs international horse transport.

Thanks a lot.

Carolyne Prudent
Many thanks to everyone at ETA. 
 
Danny arrived safe and sound yesterday. He's had a good night and is enjoying the winter sunshine in his new field. 
We arrived just 15minutes before him so the timing was just right! 
 
Regards 
 
Lorraine Brannan and Danny Boy
Thank you very much for the perfekt organisation. Our stallion arrived very relaxed sunday night. A special thank to the drivers.
 
We will definately contact you again in future. 
 
Kindest regards 
Kurt and Karin Oberlerchner
 
Hi Guys
 
Just a note to say thank you very much for transporting my horse to me safe and sound. The drivers took such great care of him and couldn't say enough good things about my new horse. I was really happy with the service. 
 
Best wishes 
 
 
Jessica Bennett

I wanted to let you know that we could not have received a better service than the one ETA has provided. Nick and Kath are a credit to the company, they were SO accommodating, nothing was too much trouble, they were great with the horses, they kept in touch to let us know what was happening and everything was on schedule. I would not hesitate to recommend ETA and if we ever need to move the motley crew again you will be, without hesitation, our choice of transporters.

 

Thanks to all of you who helped to make our (rather daunting) move from France to the UK easier and less stressful!

Martin and Nicki Adams

Danielle, just a note of thanks to you in particular and to your directors, the help & support offered was awesome, I will definitely be using you again and will be recommending your company to anyone who asks about international horse travel. 

Thanks again. Best Regards,

Alan Oliver
Horses arrives last night. Thank you all so much. Please thank your drivers again from us.
 
Neda Nejad

I just wanted to drop you a line to thank you for delivery my beloved boy Frankie back to Suffolk for me.
Having had a poor experience when he came over to France 3 years ago when he arrived hours later than promised in such a poor condition he could barely make it off the lorry, I was dreading the return trip, so I cannot thank you all enough for making it so easy for both me and Frankie, he looks pretty good as you can see by the pictures just a few minutes off the lorry after a cool down on such a hot day.
Right from the moment I called ETA to enquire about prices, through to you delivering Frankie to his home in Suffolk (where he came off the lorry relaxed and happy), you have been great and I would not hesitate to recommend you to everyone else who has to travel horses.
Your communication skills were first class all the way through, as was the care and kindness shown to both myself and Frankie and my groom at the other end (the driver even helped her carry Frankie's bag to the stable).
It may have been a shared load but we were treated as First Class customers!
Please pass on my thanks to everyone in the team.

All the best,

Maddy Russell

Can I just say thank you to you all for your team effort to arrange the transport of Foxy over to us from Scotland to France with such short notice. She arrived safe and sound and is now learning to neigh in French. Also a big shout out to your lorry team who were not only professional but great company too.


Until the next time,

Diane and Garry Turner

Your staff were excellent and took good care of my Mare.

 

Thank you.

Christine Everson

Just wanted to say thank you to everyone for all their help and advice with the private transport of my daughters horse Kid. He is now settled and happy in his new home and I won't hesitate to use you again.

 

Many thanks.

Steph Guest
 
I would like to say a sincere thank you to you and all the team at ETA for your professional help and support in regards to transporting the 2 Camargue ponies from France to London. They both arrived safely and are now settling down into a new way of life.
 
I will certainly recommend your company to anyone who is looking for European transport.
 
 

The Wormwood Scrubs Pony Centre

Mary Joy Langdon
To all staff at ETA. I would like to thank you  all for bringing  Ben over to the Black Forest  he arrived very well and happy and all your staff are so polite from day one and throughout  the journey nothing was too much trouble. Many thanks once again and I will definitely recommend you to others and will use again. 
 
A big thank you  to all.
Gordon Grimshaw

Hallo. Firefly has just been collected. I can't thank you and especially your wonderful team enough. As a notoriously bad loader I was envisaging a long and frustrating afternoon. But no. Your people are magicians. Kindness, patience and professionalism. Half an hour and she was up and settled. 

Thank you so so much. I'll be recommending you to all my breeder friends here in Germany. Best regards. 

Denise Tross
I have to say, that Rob was brilliant with the horses and me. He knew I was concerned as Gem had an accident on a lorry when she was four. Everyone I've had any contact with at the office were friendly and professional.  I was kept fully informed of their expected time of pick up and arrival.  They arrived happy and well and would definitely recommend ETA to others.  
 
Amanda Kinsey

I just wanted to send you a quick message to say thank you for everything you did last week. My mare arrived safe an well from France on Friday afternoon. I will be sure to use you again and I would recommend you to anyone. Once again thank you for everything you did.

Claire Morgan
Thank you very much for the brilliant service, your driver was amazing with our little pony, and very nice to us. Will recommend you to everyone. 
 
Thanks again.
Helen & Jonathan

Dear all at ETA. Thank you very much for delivering Kerstin’s horse Connor from Germany. He looked very well when I saw him this morning. With many thanks again for keeping me informed along the way.

Karen Bennett
I just wanted to say thank you for all your attention moving my ponies to Normandy.  
 
 Both drivers were lovely and very helpful.
Susan Richardson

Thank you to Nick and Kath and the whole team.

Filly has arrived and people are happy and I also!

Jumpy filly was very nervous but for Kath and Nick this was not a problem they are so quiet and nice people!

Thank you very much for all your help.

Best wishes from Germany

 

Anja Wilting

Once again thank you for the excelent service-Crisanto felt excelent right away after the trip and even better now!

Very happy of your service:)


Agnese Upite
Good afternoon
 
I wanted to say a huge thank you for a safe delivery of my horse. He arrived Sunday morning and I couldn't get over how relaxed he was and how well he looked after his journey. 
 
Thank you for all your help in delivering my beautiful boy safely and not only taking such good care of him but making the whole process so straightforward and stress free. 
Rhianne Stallard
Hi Jade,
All the horses arrived late yesterday safely and in a very good condition. I really want to thank you for taking good care of them.
 
 
Ahmed Sherif

Hello Team ETA

Thank you so much for the safe delivery of Charlie Boy.
Kath and Nick are very nice guys, they do a very good job and
looked after my Horse Charlie Boy.
Many thanks to you!!

I will be contacting you next time I transport a Shire Horse from England.

Thomas Lauber
D'Oro Mio was delivered on Thursday morning, he looked great. He's eaten well and settled very quickly into his new environment, he doesn't seem to have been too stressed by his journey.
 
You've all been very helpful from my initial enquiry answering all my novice questions, to the booking and arranging and delivery. Smooth process with good support and responses.
 
Thanks to everyone involved, 5* customer service.
Sarah Pook

Dear Everyone at ETA

 
Summer arrived safely chez nous at Chirac, France and joins Bouncer and Fizzy to 'live the dream'!
 
We want to say thank you, once again, for your service, which, once again, proved to be excellent.
 
 
John & Margaret

I would just like to thank you all so much for getting my lovely mare, Floh Jo, here safely, she arrived happy and relaxed. You have all done a great job, thank you very much. 

Theresa Oakes

Hi Jade & Lorraine, Many thanks to the whole team for taking all the efforts into a good transport for our horses. They arrived in very good condition and as relaxed as possible after the long journey at their new stable. Thanks

Sara & Michael
Just wanted to let you know how pleased John (in France) and I (still here in the UK) have been with your services.  From the first contact to the final delivery in France it couldn't have been a smoother and more reassuring experience.  Even my little travelled horses were absolutely fine.  The two drivers - Becky and the chap whose name escapes me (apologies) - were great and kept us informed on travel progress.  They couldn't have been more helpful and 'supportive' towards us inexperienced travellers.  They made me feel very confident about the move.
 
Once again many thanks to you and your staff for all your service.  I shall certainly recommend you and, of course, in the event we decide to relocate back I shall be in touch.
Margaret Yates

Good Morning Jade,

With DJ being only just three, did not know how he would travel and it is such along way for him to travel.  You always worry just in case, so it is nice to know he has been okay.  They are like your children you worry about them and just want the best for them.  So to hear from you that he is okay is great.

 I would like to thank you so very much for being so kind and helpful.  Something which is hard to find today.  Your drivers were absolutely fantastic.  

Please pass on my thanks to all your staff for looking after him.  I would certainly have not hesitation in travelling any horse/pony with you and would definitely recommend ETA to anyone.
 
 I know we made the right decision choosing your company to take him there.  Thank you.
 
Kind regards

Elaine Hardington

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